- cross-posted to:
- news@lemmy.world
- cross-posted to:
- news@lemmy.world
In its services and repair terms and conditions, Google says it will keep devices sent in for repair if they have a non-OEM part.
Update:
Google changes repair policy after criticism of third-party parts ban Google previously said it would not return mailed-in devices using “unauthorized” parts.
Customer: my phone doesn’t charge
Estimate:
$100 USB charge board
$50 labor
$10 shipping $160 total
Actual price:
$120 Screen (OEM replacement)
$75 fingerprint reader+assembly (OEM replacement) $40 speaker (OEM replacement)
$100 USB charge board
$120 labor
$10 shipping
$465 total
I think most people would swallow the loss and use it as an excuse to upgrade. Use that same money for a new phone instead of a fixed phone